Privacy Policy
Last updated: March 2026
Bitform ("we," "us," or "our") operates the website bitform.ai. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us. Please read this policy carefully. By using our site, you agree to the practices described below.
Information We Collect
Contact Form Data
When you submit a contact or quote request form, we collect the information you provide, including your name, email address, phone number, and message content. This data is stored securely and used solely to respond to your inquiry.
Analytics Data
We use Google Analytics 4 (GA4) to understand how visitors interact with our website. GA4 collects anonymized usage data such as pages visited, session duration, and referral sources. Analytics tracking is only activated after you provide consent through our cookie banner. No analytics data is collected until you explicitly opt in.
Cookies
Our site uses two categories of cookies:
- Essential cookies — required for basic site functionality, such as remembering your cookie consent preference.
- Analytics cookies — placed by Google Analytics 4, loaded only after you accept cookies via the consent banner.
How We Use Your Information
- To respond to your inquiries, quote requests, and project discussions.
- To improve our website, services, and user experience based on aggregated analytics.
- To maintain the security and functionality of our website.
- We do not use your information for marketing emails unless you explicitly opt in.
California Consumer Privacy Act (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act:
- Right to know — You may request details about the personal information we collect about you and the purposes for which it is used.
- Right to delete — You may request that we delete the personal information we have collected from you, subject to certain legal exceptions.
- Right to opt-out — You have the right to opt out of the sale of your personal information.
"Do Not Sell My Personal Information"
Bitform does not sell, rent, or trade your personal information to third parties. We have never sold personal information and have no plans to do so.
Cookie Policy
Google Analytics 4 is loaded only after you provide explicit consent through our cookie consent banner. If you decline, no analytics cookies are set and no tracking data is collected. Essential cookies (such as your cookie consent preference) are used for basic site functionality and do not require consent.
You can change your cookie preferences at any time by clearing your browser's local storage for this site and revisiting the page.
Data Retention
Contact form submissions are retained indefinitely for business correspondence purposes unless you request deletion. Analytics data is retained according to Google Analytics' default retention settings. To request deletion of your personal data, contact us using the information below.
Third-Party Services
We may use third-party services to support our website operations, including Google Analytics 4 for traffic analysis and Amazon Web Services (AWS) for email delivery and hosting. These services may have access to limited information as necessary to perform their functions, and are contractually obligated to protect your data.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us:
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